We understand there are many reasons why you or your child cannot attend a tennis lesson. Please give us as much notice as possible, especially for individual and small group lessons, so our coaches are not left waiting on court with no-one to coach!
Private Lessons (Individual & Small Group)
These are either invoiced within a few days of the lesson, or are prepaid in advance.
Our policy for missed private lessons:
These are either invoiced within a few days of the lesson, or are prepaid in advance.
Our policy for missed private lessons:
- There is no charge for the lesson if you contact Monika at least 12 hours before the scheduled start time, so she can reschedule your lesson and offer the time slot to someone else.
- You will be invoiced 50% of the lesson cost if you cancel between 2 - 12 hours before the lesson start time.
- You will be charged the full cost if you cancel less than 2 hours before the lesson is scheduled to start.
Group Lessons - Juniors
Payment for group lessons (term & holiday programmes) is required in full at the time of booking. All group lessons are subject to a minimum of four people registering for the session. If less than four register by the start of the programme we will discuss other options with you.
We will provide a full refund for missed sessions in the following situations:
Group Lessons - Adults
Adults can prepay for 10x group lessons and receive a discount. As these pre-paid lessons have no time limit we will only provide refunds in exceptional circumstances.
Private Lessons: Monika txt 027 555 1201 Jordan txt 027 717 5395
Group Lessons: Vicki txt 021 172 0622 or vicki@blitztennis.nz
Payment for group lessons (term & holiday programmes) is required in full at the time of booking. All group lessons are subject to a minimum of four people registering for the session. If less than four register by the start of the programme we will discuss other options with you.
We will provide a full refund for missed sessions in the following situations:
- The session is cancelled due to the weather, coach unavailability, or Covid Lockdowns; and is not able to be rescheduled.
- The session time or day is changed by Blitz Tennis and the player cannot attend at the new day/time.
- After the first session the child does not want to continue, AND you request a refund within two days of the session.
- The player is unable to attend two or more lessons in the term AND there is a reason for non-attendance that is beyond your control (such as injury or illness) AND Vicki is advised by txt or email BEFORE each lesson is missed.
Group Lessons - Adults
Adults can prepay for 10x group lessons and receive a discount. As these pre-paid lessons have no time limit we will only provide refunds in exceptional circumstances.
Private Lessons: Monika txt 027 555 1201 Jordan txt 027 717 5395
Group Lessons: Vicki txt 021 172 0622 or vicki@blitztennis.nz
